Returns Policy
Thank you for shopping with KIDD HUNTA! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please read the following guidelines and instructions for returning your order:
Returns Eligibility:
- We accept returns for any reason within 14 days of receipt of the order.
- All products must be unworn, unwashed, and in their original condition.
- All products must have all original KIDD HUNTA tags still attached.
- For hygiene reasons, underwear briefs, bodies, swimwear, and pierced jewelry cannot be returned or exchanged unless faulty.
Return Process:
- To initiate a return, please fill in the return form included with your order.
- Send the completed return form along with the item(s) to the relevant address provided on the return form.
- Please ensure that the item(s) are securely packaged and include the original packaging, if possible.
Return Costs:
- The shipping costs for returns will not be covered by KIDD HUNTA.
- We recommend using a trackable shipping method and retaining the tracking code as proof of shipment.
Refunds:
- Refunds will be issued for the full purchase price of the returned item(s) within 7 to 10 business days after we receive and approve your return.
- Refunds will be issued to the original payment method used for the purchase, except for gift cards and e-gift cards, which will be refunded as store credit.
- Shipping charges and sales tax on shipping are not refundable.
- Items purchased on sale or at a discounted price will be refunded in full via store/online credit.
Exchanges:
- We offer exchanges for unworn items returned in their original condition and packaging.
- To request an exchange, please include the details on the return form and indicate the desired item for exchange.
- Please note that all responsible return costs are applicable to the customer.
Late or Missing Refunds:
- If you haven't received a refund yet, please check your account balance with the payment method used.
- Refunds may take some processing time before they are issued.
- If you have not received your refund and have contacted your payment carrier and bank, please email us at sales@shopkiddhunta.com for assistance.
Faulty Items:
- We will accept returns for faulty items..
- Please email sales@shopkiddhunta.com with a description of the fault, images of the item, and your order details to rectify the issue.
Damaged Goods During Shipment:
- Please check your item(s) immediately upon receipt.
- If you receive damaged goods during shipment, please email sales@shopkiddhunta.com immediately with images and a description of the damaged goods.
- We will issue a refund for the damaged goods, and you can place a new order.